Call Center Basics for Drug Rehabs: Give Callers Your Undivided Attention

Excellent marketing efforts for drug rehab centers will generate phone calls to these facilities. It’s important to remember, however, that marketing initiatives can never close a customer. The leads that effective marketing generates are just that—leads. Whether they turn into admissions to your rehab center has much to do with what happens when people call.…

What You Should Know When Answering Phones at a Drug Rehab Center

Increasing a drug rehab center’s admissions starts with successful marketing that creates a strong web presence. However, just having leads isn’t enough to increase admission rates. Excellent marketing efforts can bring in the calls, but if the addiction treatment center can’t handle those calls effectively, the effort will have been wasted. Answering phones at a…