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10 Things You Should Know Before Answering the Phones at a Drug Rehab Center

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10 Things You Should Know Before Answering the Phones at a Drug Rehab Center

Successful marketing is the crucial starting point of a process that leads to admissions for the drug rehab center. Dreamscape Marketing clients routinely report increases in calls to be anywhere from 15% to 150% after we have increased the SEO value of their websites. Yet, productive marketing efforts can be seriously compromised if the calls are not handled effectively by the drug rehab center.

Before the calls come in, rehab centers must ask themselves the following vitally important questions:

  • Are we prepared to handle the potential volume of calls that this marketing may generate?
  • Are our staff members adequately trained to successfully convert these calls into admissions?