Frequently Asked Questions
Dreamscape FAQs | General Web FAQs | SEO & PPC FAQs | Flash FAQs | E-Commerce FAQs
What do we do?
We provide custom-tailored marketing solutions to meet all of today’s unique business needs and budgets. These market-tested solutions provide you with comprehensive and innovative tools to gain the ROI-driven market share you have always desired for your business.
Why Work with Dreamscape?
What makes us different? Dreamscape’s 6 step Strategic Process allows our company to have a full understanding of how your business currently operates and where you wish to go. With Dreamscape, there are no boundaries. Our personal touch in conjunction with advanced web/consulting experience provide for a strategy that is unrivaled. We not only take the time to get to know our clients, but we realize the importance of listening to their goals and making them into a reality. Our team of visionary leaders will develop a unique marketing strategy and deliver customized services for your business. Once you begin working with our team, you will immediately appreciate the exceptional people, collaborative culture and dynamic atmosphere we provide for all clients.
Who are we?
The ‘Dream Team’ is made up of creative professionals with diverse backgrounds and a healthy mix of big-brand and small business work experience. Our vision of awakening each client’s revenue potential through marketing allows our unique and collaborative skill sets to work effectively with any kind of business. Whether you are searching for an agency or looking to hire world-class professionals who can handle projects in any high-performance environment, Dreamscape is the right partner for you.
Please click here to learn more about our team.
How Do We Get Started?
To begin the Dreamscape experience, please fill out the “Free Quote” form so we can gather all relevant facts about your business and your project. Once the form is submitted, expect a speedy response from our team of talented professionals who will review and schedule a follow-up meeting to discuss in detail. Then, watch as your entire marketing strategy evolves into a revenue-generating machine with Dreamscape’s guidance.
Who Do I contact?
Mailing/Billing Address:
Dreamscape Marketing, LLC
P.O. Box 4675
Philadelphia, PA 19127
Phone: 1-800-571-8553
Fax: 1-800-257-8817
Email: info@dreamscapemail.com
How much does it cost?
Dreamscape offers a customized suite of services that is specifically designed to fit the needs of your business, and for this reason prices will vary dependent on your requested service. However, we are sensitive to your business’ budget and do offer a competitive price. For a free estimate as to how much your project will cost contact us.
How far does our client base reach?
With physical locations in Baltimore, Philadelphia, and New Jersey, Dreamscape has a strong regional presence from D.C. to New York City, and through key partnerships and vendor relationships has a national and even international reach. Regardless of where your business is located, our team is ready and available to provide the highest level of service.
Who are our typical clients?
From stained glass art studios, to hospitals, ad agencies, national consumer goods manufacturers, clothing brands, financial institutions, government defense contractors, and a wide variety of other industries represented in the ranks of our client partnerships, Dreamscape Marketing is agile and ever-evolving and welcomes a new challenge in an industry we already serve, or the challenge of working in a new industry altogether. Our clients all share our focus on cost analysis, revenue generation, brand value, and consumer accessibility. For a look into our portfolio click here.
Do you offer payment plans?
Dreamscape Marketing requires a 50% deposit of the predetermined total before any work begins, with the remaining balance due on the day your site is launched or plan is initiated or three months from the date the contract is originally signed – whichever is sooner. This type of payment plan is offered to help make the marketing strategy you want more affordable. Certain restrictions apply and payment plans are not available on smaller packages – please contact us for more information.
How can we pay to get started?
Dreamscape Marketing accepts all major credit cards including Visa, Master Card, American Express, and Discover. We also accept Paypal, Checks, Money Orders and Western Union.
Do I have to use Dreamscape Marketing for hosting services?
No – unlike some of our competitors, we do not require in-house hosting for websites that we design. However, it is to your advantage to use our hosting services. Dreamscape Marketing takes care of all the technical aspects of managing your hosting account and maintaining your web presence. This also gives you one simple contact for your web presence. If a problem arises, there is only one call to make to get things back on track. This lets your concentrate on running your business. 24×7 Dreamscape Tech Support and a guaranteed 99.9% site and email up-time help take the worry out of your hosting as well.
Have you built a site similar to mine before?
In most cases, the content of a particular website or type of business does not determine the procedures, techniques, coding, and methods needed to create it. Some types of websites require advanced coding and design functions to perform specific operations. Dreamscape Marketing has the expertise you can count on address any need you have. We have worked with businesses and companies from across the country. View our portfolio to learn more.
How does your marketing and design strategy work?
The Dreamscape Marketing team is enthusiastic about working with your company to achieve its business and marketing goals. Dreamscape offers a comprehensive support system to guarantee that your plan is a success, with a dedicated project manager and account rep for every client. Whether you need full-scale support or just a helping hand, our team is dedicated to taking your business to new heights and forming a strong strategic partnership with your company.
Step 1: Consultation
Our experienced consultants will meet one-on-one with you in order to gain a full understanding of your business and marketing needs. We will discuss your past and present business plans, and determine how the Dreamscape Marketing team can help you create and reach new goals.
If you are looking to enhance upon a current website or construct a brand new site, we can discuss the direction and use of your site to create a customized page that will be equipped with the latest in media technology and search engine optimization techniques.
Step 2: SWOT Analysis
A SWOT analysis consists of examining the Strengths, Weaknesses, Opportunities, and Threats that are unique to your business. We will conduct an in-depth analysis of your business and/or marketing strategy in order to identify all strengths and weaknesses. It is then that we can work together to identify any potential opportunities and threats which may be present. Successful marketing plans are a science, backed by proven strategies, and can be measured by very real and specific success metrics. A professionally conducted SWOT analysis can redefine a firm’s entire marketing mindset.
Step 3: Developing Your Best Approach
After establishing your goals and an understanding for your business and its marketplace, our team will develop a plan to put these goals into action. Our experienced team will make sure your plan is specialized, cost-effective, and user-friendly. Our team will include timelines and detailed descriptions of how to go about implementing this new approach, and define goals as part of a strategy for measuring your success.
Step 4: Implementing Your Plan & Design Solutions
Once a plan is established, the Dreamscape Marketing team will provide the tools and information needed to implement it. Our team will be there to guide your business through the inception of your plan and to ensure that the strategy is working as intended. If minor adjustments are needed, our team will work with your business to make the right decisions and put them into place quickly and effectively.
Step 5: Performing Analysis
Dreamscape Marketing can perform periodical performance reviews to monitor both short and long-term goals. This allows our team to make recommendations and changes as needed to ensure that your plan continues to be successful. This commitment to success is an important step of the marketing process. It ensures that your business continues to strengthen its brand and generate the largest market share possible.
Step 6: Forming a Strategic Partnership
As your business grows and market conditions change, you can rely on Dreamscape Marketing to guide your company in making the necessary changes to remain competitive. Our experts study the latest trends and innovations in marketing and web development so that your company has the advantage in today’s competitive marketplace.
What is the typical turn-around time for your services?
Due to the customized work we do and the nature of the collaborative process required in our design process, it can be difficult to predict an exact turn-around time. We will work together with your business to complete the design process in an efficient manner. Delays can occur if any step requiring your approval, such as design mockups and changes, is not made on time. Most websites can be completed in about a month, though times can vary widely. This is also dependent on receiving content and feedback in a timely manner. Ask your project manager for more information. Express service may be available for your project with an additional fee.
Can you host my website and register the domain name?
Absolutely! We offer hosting and domain registration services for all of our clients. Contact us for more information and to learn more about the hosting and domain services we offer.
Can I use my existing web address if I decide to use your hosting services?
Absolutely! We can help you keep your old domain name on our servers, or register a new one for you if you wish.
After our website has been designed, will it be easy to manage ourselves?
Yes! You will have several different options for managing your website once it is completed. You will own it and have full access to every aspect of it. Changes can be made to any part of the site with several different editing methods. We also offer editable website packages that are user-friendly. These packages require no technical knowledge and allow you to make changes to any non-Flash content present on your website, at any time. Dreamscape Marketing also offers full-service webmaster services if you want us to manage your website instead.
Do you offer ‘After-Hours’ Support? What if I have a problem over the weekend?
Dreamscape Marketing offers 24/7 email and chat support, and phone support during regular business hours. We will provide contact numbers for your project manager and other important team members, so that you can reach them even in case of an emergency.
Can you design a logo to compliment our website?
Yes! Dreamscape Marketing offers a full-service design process for logos, business cards, brochures, stationary, and anything else to go along with your website and marketing plan.
Can you get our site listed in search engines?
Yes! Dreamscape Marketing offers Search Engine Optimization (SEO) services for all of our clients. For more details, please call or email us today!
I just started a small home business - can you help me?
Yes! Dreamscape Marketing works with both small and large businesses, corporations, professionals, home businesses, startup companies, private individuals – no project is too large or small for us!
What are your business hours?
Dreamscape Marketing offices are open 9:00 AM to 5:00 PM EST Monday through Friday. For your convenience and peace of mind, live chat and email service is available 24 hours a day 7 days a week for technical support and sales questions.
For any other questions don’t hesitate to call or email us today!
